.page-faq {
  --faq-panel: rgba(22, 18, 58, .82);
  --faq-glow: 0 0 0 1px rgba(180, 155, 255, .5), 0 0 26px rgba(124, 77, 255, .42);
  position: relative;
  padding-bottom: 24px;
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: 52px 0 56px;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: -180px;
  right: -120px;
  width: min(520px, 70vw);
  aspect-ratio: 1 / 1;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(124, 77, 255, .5), transparent 68%);
  filter: blur(34px);
  pointer-events: none;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  bottom: -160px;
  left: -110px;
  width: min(400px, 58vw);
  aspect-ratio: 1 / 1;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(34, 224, 192, .24), transparent 70%);
  filter: blur(36px);
  pointer-events: none;
}

.page-faq .faq-hero .shell {
  position: relative;
  z-index: 1;
}

.page-faq .faq-kicker {
  margin: 0 0 16px;
  font-size: 12px;
  letter-spacing: .2em;
  text-transform: uppercase;
  color: var(--teal);
}

.page-faq .faq-hero h1 {
  margin: 0 0 22px;
  max-width: 19ch;
  font-family: var(--font-display);
  font-size: clamp(32px, 6.2vw, 54px);
  font-weight: 700;
  line-height: 1.14;
  letter-spacing: -.01em;
  color: var(--text);
}

@supports ((background-clip: text) or (-webkit-background-clip: text)) {
  .page-faq .faq-hero h1 {
    background-image: linear-gradient(100deg, var(--text) 18%, var(--violet-soft) 68%, var(--teal) 100%);
    -webkit-background-clip: text;
    background-clip: text;
    color: transparent;
  }
}

.page-faq .faq-lead {
  margin: 0;
  max-width: 62ch;
  font-size: 16.5px;
  line-height: 1.85;
  color: var(--text-dim);
}

.page-faq .faq-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 28px;
}

/* ---------- 问答控制台 ---------- */

.page-faq .faq-block {
  position: relative;
}

.page-faq .console {
  position: relative;
  margin-top: 34px;
  display: grid;
  gap: 24px;
}

.page-faq .console-radio {
  position: absolute;
  width: 1px;
  height: 1px;
  margin: -1px;
  padding: 0;
  overflow: hidden;
  clip: rect(0 0 0 0);
  clip-path: inset(50%);
  border: 0;
  white-space: nowrap;
}

.page-faq .console-switch {
  display: flex;
  gap: 10px;
  padding-bottom: 8px;
  overflow-x: auto;
  scrollbar-width: none;
  -webkit-overflow-scrolling: touch;
}

.page-faq .console-switch::-webkit-scrollbar {
  display: none;
}

.page-faq .console-key {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 12px 18px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--ink-2);
  color: var(--text-dim);
  font-family: var(--font-display);
  font-size: 15px;
  font-weight: 600;
  letter-spacing: .04em;
  cursor: pointer;
  user-select: none;
  transition: border-color .25s var(--ease), color .25s var(--ease),
    background-color .25s var(--ease), box-shadow .25s var(--ease);
}

.page-faq .console-key-num {
  font-size: 12px;
  color: var(--violet-soft);
  opacity: .8;
}

.page-faq .console-key:hover {
  border-color: var(--violet);
  color: var(--text);
}

.page-faq .console-radio:focus-visible + .console-switch .console-key,
.page-faq .console-radio:focus-visible ~ .console-switch .console-key {
  outline: 2px solid var(--teal);
  outline-offset: 3px;
}

.page-faq #fg-call:checked ~ .console-switch .console-key[for="fg-call"],
.page-faq #fg-desk:checked ~ .console-switch .console-key[for="fg-desk"],
.page-faq #fg-log:checked ~ .console-switch .console-key[for="fg-log"],
.page-faq #fg-format:checked ~ .console-switch .console-key[for="fg-format"],
.page-faq #fg-account:checked ~ .console-switch .console-key[for="fg-account"] {
  color: var(--text);
  border-color: var(--violet-soft);
  background: linear-gradient(135deg, rgba(124, 77, 255, .34), rgba(124, 77, 255, .1));
  box-shadow: var(--faq-glow);
}

.page-faq #fg-call:checked ~ .console-switch .console-key[for="fg-call"] .console-key-num,
.page-faq #fg-desk:checked ~ .console-switch .console-key[for="fg-desk"] .console-key-num,
.page-faq #fg-log:checked ~ .console-switch .console-key[for="fg-log"] .console-key-num,
.page-faq #fg-format:checked ~ .console-switch .console-key[for="fg-format"] .console-key-num,
.page-faq #fg-account:checked ~ .console-switch .console-key[for="fg-account"] .console-key-num {
  color: var(--gold);
  opacity: 1;
}

.page-faq .console-group {
  display: none;
}

.page-faq #fg-call:checked ~ .console-stage .g-call,
.page-faq #fg-desk:checked ~ .console-stage .g-desk,
.page-faq #fg-log:checked ~ .console-stage .g-log,
.page-faq #fg-format:checked ~ .console-stage .g-format,
.page-faq #fg-account:checked ~ .console-stage .g-account {
  display: block;
}

/* ---------- 单条问答 ---------- */

.page-faq .qa {
  margin-bottom: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: linear-gradient(180deg, var(--faq-panel), rgba(11, 10, 31, .62));
  overflow: hidden;
  transition: border-color .25s var(--ease), box-shadow .25s var(--ease);
}

.page-faq .qa[open] {
  border-color: var(--violet-soft);
  box-shadow: 0 0 0 1px rgba(180, 155, 255, .25), 0 16px 36px -26px rgba(124, 77, 255, .95);
}

.page-faq .qa > summary {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 17px 20px;
  list-style: none;
  cursor: pointer;
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--text);
}

.page-faq .qa > summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa > summary::before {
  content: "Q";
  flex: none;
  margin-top: 2px;
  padding: 2px 7px;
  border: 1px solid var(--line);
  border-radius: 7px;
  font-family: var(--font-mono);
  font-size: 12px;
  color: var(--violet-soft);
}

.page-faq .qa > summary::after {
  content: "+";
  flex: none;
  margin-left: auto;
  font-family: var(--font-mono);
  font-size: 20px;
  line-height: 1.2;
  color: var(--teal);
  transition: color .25s var(--ease);
}

.page-faq .qa[open] > summary::after {
  content: "\2212";
  color: var(--gold);
}

.page-faq .qa > summary:focus-visible {
  outline: 2px solid var(--teal);
  outline-offset: -3px;
}

.page-faq .qa-body {
  margin: 0;
  padding: 0 20px 20px 56px;
  max-width: 60ch;
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--text-dim);
}

/* ---------- 三步查记录 ---------- */

.page-faq .faq-records-grid {
  display: grid;
  gap: 34px;
  margin-top: 34px;
}

.page-faq .steps {
  position: relative;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .steps::before {
  content: "";
  position: absolute;
  left: 21px;
  top: 12px;
  bottom: 44px;
  width: 2px;
  background: linear-gradient(180deg, var(--violet-soft), var(--teal));
  opacity: .45;
}

.page-faq .step {
  position: relative;
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr);
  gap: 18px;
  padding-bottom: 30px;
}

.page-faq .step:last-child {
  padding-bottom: 0;
}

.page-faq .step-num {
  position: relative;
  z-index: 1;
  display: grid;
  place-items: center;
  width: 44px;
  height: 44px;
  border: 1px solid var(--violet-soft);
  border-radius: 12px;
  background: var(--ink);
  font-size: 14px;
  font-weight: 700;
  letter-spacing: .04em;
  color: var(--violet-soft);
}

.page-faq .step-body h3 {
  margin: 10px 0 8px;
  font-family: var(--font-display);
  font-size: 19px;
  font-weight: 600;
  color: var(--text);
}

.page-faq .step-body p {
  margin: 0;
  max-width: 58ch;
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--text-dim);
}

/* ---------- 图片 ---------- */

.page-faq .faq-figure {
  margin: 0;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--ink-2);
  overflow: hidden;
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-cap {
  padding: 13px 18px;
  border-top: 1px solid var(--line);
  font-family: var(--font-mono);
  font-size: 13px;
  line-height: 1.7;
  letter-spacing: .02em;
  color: var(--text-dim);
}

/* ---------- 保留期刻度 ---------- */

.page-faq .scale {
  margin-top: 36px;
}

.page-faq .scale-rail {
  position: relative;
  height: 8px;
  border-radius: 999px;
  background: linear-gradient(90deg, var(--violet) 0%, var(--violet-soft) 42%, var(--teal) 100%);
}

.page-faq .scale-rail::after {
  content: "";
  position: absolute;
  inset: -7px 0;
  border-radius: 999px;
  background-image: repeating-linear-gradient(90deg, var(--line) 0 2px, transparent 2px 8.3333%);
  opacity: .7;
  pointer-events: none;
}

.page-faq .scale-marks {
  display: grid;
  gap: 22px;
  margin-top: 30px;
}

.page-faq .scale-tag {
  display: inline-block;
  padding: 4px 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(11, 10, 31, .6);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--teal);
}

.page-faq .scale-mark h3 {
  margin: 12px 0 8px;
  font-family: var(--font-display);
  font-size: 18px;
  font-weight: 600;
  color: var(--text);
}

.page-faq .scale-mark p {
  margin: 0;
  max-width: 46ch;
  font-size: 15px;
  line-height: 1.8;
  color: var(--text-dim);
}

.page-faq .faq-notes {
  margin: 36px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
  border-top: 1px solid var(--line);
  padding-top: 26px;
}

.page-faq .faq-notes li {
  position: relative;
  padding-left: 22px;
  max-width: 62ch;
  font-size: 15px;
  line-height: 1.8;
  color: var(--text-dim);
}

.page-faq .faq-notes li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 11px;
  width: 10px;
  height: 2px;
  background: var(--gold);
}

/* ---------- 开桌排查 ---------- */

.page-faq .faq-desk-grid {
  display: grid;
  gap: 34px;
  margin-top: 34px;
}

.page-faq .check-list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .check-list li {
  display: grid;
  gap: 8px;
  padding: 18px 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .check-list li:first-child {
  border-top: 1px solid var(--line);
}

.page-faq .check-key {
  display: inline-block;
  width: fit-content;
  padding: 4px 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  font-size: 12.5px;
  letter-spacing: .06em;
  color: var(--gold);
  background: rgba(11, 10, 31, .55);
}

.page-faq .check-list p {
  margin: 0;
  max-width: 58ch;
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--text-dim);
}

/* ---------- 人工渠道 ---------- */

.page-faq .contact-deck {
  display: grid;
  gap: 18px;
  margin-top: 34px;
}

.page-faq .contact-card {
  position: relative;
  padding: 24px 22px 26px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: linear-gradient(180deg, rgba(11, 10, 31, .9), rgba(22, 18, 58, .6));
  overflow: hidden;
}

.page-faq .contact-card::before {
  content: "";
  position: absolute;
  inset: 0 0 auto 0;
  height: 3px;
  background: var(--violet);
}

.page-faq .contact-card--mail::before {
  background: linear-gradient(90deg, var(--violet), var(--violet-soft));
}

.page-faq .contact-card--phone::before {
  background: linear-gradient(90deg, var(--teal), var(--violet-soft));
}

.page-faq .contact-card--time::before {
  background: linear-gradient(90deg, var(--gold), var(--teal));
}

.page-faq .contact-label {
  margin: 0 0 12px;
  font-size: 12px;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--text-dim);
}

.page-faq .contact-value {
  margin: 0 0 12px;
  font-family: var(--font-mono);
  font-size: clamp(18px, 3.6vw, 24px);
  font-weight: 700;
  line-height: 1.35;
  letter-spacing: .01em;
  color: var(--text);
  word-break: break-word;
}

.page-faq .contact-desc {
  margin: 0;
  max-width: 40ch;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--text-dim);
}

.page-faq .contact-more {
  margin: 30px 0 0;
  max-width: 72ch;
  font-size: 15px;
  line-height: 1.9;
  color: var(--text-dim);
}

.page-faq .contact-more a {
  color: var(--teal);
  text-decoration: none;
  border-bottom: 1px solid rgba(34, 224, 192, .4);
  transition: color .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .contact-more a:hover,
.page-faq .contact-more a:focus-visible {
  color: var(--gold);
  border-color: var(--gold);
}

/* ---------- 响应式 ---------- */

@media (min-width: 720px) {
  .page-faq .faq-hero {
    padding: 72px 0 68px;
  }

  .page-faq .contact-deck {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .contact-card--time {
    grid-column: 1 / -1;
  }

  .page-faq .scale-marks {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 40px;
  }
}

@media (min-width: 900px) {
  .page-faq .console {
    grid-template-columns: 236px minmax(0, 1fr);
    gap: 44px;
    align-items: start;
  }

  .page-faq .console-switch {
    position: sticky;
    top: 96px;
    flex-direction: column;
    gap: 12px;
    padding-bottom: 0;
    overflow: visible;
  }

  .page-faq .console-key {
    width: 100%;
    justify-content: flex-start;
    padding: 15px 20px;
    font-size: 16px;
  }

  .page-faq .faq-records-grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.05fr);
    gap: 48px;
    align-items: start;
  }

  .page-faq .faq-desk-grid {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr);
    gap: 48px;
    align-items: start;
  }

  .page-faq .contact-deck {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .contact-card--time {
    grid-column: auto;
  }

  .page-faq .qa-body {
    padding-left: 58px;
  }
}

@media (min-width: 1120px) {
  .page-faq .faq-hero h1 {
    max-width: 17ch;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .console-key,
  .page-faq .qa,
  .page-faq .qa > summary::after,
  .page-faq .contact-more a {
    transition: none;
  }
}
<<<END>>>
</main>